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Return policy: We don't sell crap, but infrequently things go wrong.
The vast majority of products available at GoSpecRacing are returnable.
To initiate a return: You must request a Return Authorization Number (RA#) within 30 days of receipt of the product.
All items must have an RA# and be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) to receive a refund, excluding any shipping costs. All electronic products, such as radar detectors and engine programmers, require a 15% restocking fee and are subject to inspection before a credit is issued. GoSpecRacing does not accept returns on used items, custom-painted products, engine electronics such as Mass Airflow Sensors* (with or without a factory sealed box), or items shipped via truck freight. International orders cannot be returned or exchanged unless the item is defective or in the case of an error on our part. GoSpecRacing will not reimburse labor charges or installation fees under any circumstances. Orders placed using PayPal or Bill Me Later must pass an inspection before any credit will be issued. Return procedure All return items require a Return Authorization Number (RA#). To get an RA#, please email returns@gospecracing.com with you complete order information and a reason for the return. We'll call you or email you within 24-48 hours (allow additional time for weekends and holidays) with an RA#. Shipments received without a valid RA# clearly posted on the outside of the box will be charged a 15% restocking fee. GoSpecRacing is not responsible for items returned without proper return information (customer's name, address and RA#) on or in the box.
*Mass Airflow Sensors: Each Mass Airflow Sensor arrives in a factory-sealed box, with the seal intact. If the seal is broken, the Mass Airflow Sensor cannot be returned. This is not our policy -- it is the policy of our supplier. We are unable to offer the MAF for resale again or return it ourselves, so we are forced to take an expensive loss.
Defective items: If an item arrives in an unacceptable condition as a result of a manufacturer defect, we will send you a pre-paid return shipping label. To get a shipping label and a valid RA#, see our full return procedure above. Once you've received the label and the RA#, ship the defective item as instructed by your customer care specialist. Once we've confirmed the package is in transit we'll ship you a replacement or credit your account. Restocking Fees GoSpecRacing does not charge a restocking fee for returning most items. However, for some items, a restocking fee applies. A 15% restocking fee also applies to the following: Shipments returned without a proper Return Authorization Number (RA#) clearly posted on the box. Orders placed for the incorrect model year of your vehicle. Because manufacturers are constantly changing vehicle designs, we do not guarantee an older part will fit a newer vehicle and vice versa. Ordering a product not specifically designed for your vehicle (for example, a 2006 model car cover ordered for a 2007 vehicle) is done at your own risk and will incur a restocking fee if returned. Credits All returned item(s) will be inspected upon receipt and must meet the following criteria for a credit: The item(s) must be returned in a new condition.
All items returned for a refund or exchange must be in a new and ready-to-sell condition. This includes all installation hardware, instructions, packaging and paperwork. The returned package must be clearly labeled with a proper Return Authorization Number (RA#).
Items returned without an RA# clearly displayed on the box will be charged a 15% restocking fee. The original credit card used to place the order will be credited for the purchase price of the item and any applicable sales tax, excluding all shipping costs. We'll send an email confirming receipt of your return and your credit. Please allow an additional 5-7 business days for your bank to process the credit to your account. Exchanges/Replacements Items to be replaced must meet the same conditions as items returned to GoSpecRacing for a refund. Non-defective items returned for exchange must be in a new and ready-to-sell condition with all original packaging, paperwork and parts included. Defective items must also be returned with the same items included in the original order. If you request a replacement, we will ship your new item after we receive and process your return. Please allow 5-10 business days to process your return once it has been received. A restocking fee may apply to certain products.
If you need a replacement item right away, we suggest placing a new order on our website, or email us at sales@gospecracing.com or call us at 949-333-0841 for expedited ordering. Express shipping charges may apply for rush orders. Shipments without a proper Return Authorization Number (RA#) will be charged a 15% restocking fee. Log in to your Order Status Page to begin the return process and receive your RA#. Non-returnable Products Most of the items available at GoSpecRacing may be returned for full or partial credit. However, some items for your specific vehicle are not returnable. In the case of defect or our error, these items may be returned for full or partial credit, depending on the circumstances. The vast majority of our customers are extremely happy with their items and never need to return them. Holiday Returns During the holiday season, GoSpecRacing makes it easier than ever for you or your gift recipients to return items. On orders placed during between Nov 1st and Dec 31st, you'll have up to 60 days from the time of delivery to return any item-double the standard 30-day policy. As with any of our returns, items must be in an unused, new condition and include original packaging and paperwork in order to receive a refund. All other standard return policies/procedures apply.
Pricing Policy: We do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
See you at the checkered flag,
- Nick and Mike
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